Integrity

We conduct our business with integrity and in an ethical manner in everything we do and say, thereby earning and maintaining the trust and respect of customers, suppliers, colleagues, partners and communities.

Commitment to Excellence

Our commitment is to demonstrate excellence in all spheres of our work and in our interactions with customers, suppliers, colleagues, partners and communities. That’s why, we commit to exercising highest professionalism, business determination, self-discipline, perseverance and team spirit.

Customer Orientation

We promote a customer-centered culture (external and internal) that emphasizes outstanding quality, just-in-time delivery, and service. This customer orientation meets our commitments at every level of our organization.

Empower Employees

We are focused on empower employees through training, education and trust. It creates well grounded foundation for sustainable Company growth through developing profitable products and projects, and soundly managing the business for the benefit of customers, suppliers, and employees.

Our Quality Assurance program and team are established and led by:

Dr. Vladimir Kajdan

Dr. Vladimir Kajdan is the Director of Business Excellence at Starline Architectural Windows Ltd. in Vancouver, Canada. He earned a Ph.D. in Statistics from Kiev Polytechnic University (Ukraine) in 1985. Since 2000 he has been a member of American Society for Quality (ASQ) and is also a member of the Executive Committee. He is an ASQ Certified Six Sigma Black Belt and Certified Quality Engineer with over 20 years of experience in quality assurance, manufacturing and applied statistics.

Dr. Kajdan has written 20+ publications in different aspects of quality engineering. He has been sharing his knowledge with other ASQ members through regular publications in Vancouver ASQ Newsletter and lecturing in ASQ Six Sigma Special Interest Group. He is a senior member of American Society for Quality (ASQ), a member of ASQ Vancouver section Board and ASQ Statistics Division.

On the 10th World Congress for Total Quality Management he delivered the presentation “Quality, Cost, and Business Excellence. Why are they inseparable?” In his presentation, Dr. Kajdan describes a complex approach to quality improvement as a ratio of customer satisfaction degree to cost. He shows that maximization of this ratio leads to business excellence, and demonstrates practical application of these principles at the Starline Architectural Windows Ltd.

   Dr. Vladimir Kajdan (on the left) is pictured here with Dr. A.    Feigenbaum (on the right). Dr. Feigenbaum is the founder    of “Total Quality Management”, the concept that he    developed fifty years ago.

Quality Assurance

We apply the following definition of Quality in our day-to-day business activities.

Click on the image above to download our PowerPoint presentation