Testimonials

 

Testimonials ~ Starline Windows

"I would like to pass along to your supervisors and managers that they have excellent staff. I hope they know how valuable that is. From the frontline receptionist, to you at customer service, the woman who recently filled in for you when you were on vacation, to Ed who immediately made a call to me to help identify the type of windows we have and finally the technicians, Chris, Dwayne, and Mike to name but a few who identified and fixed the window problems. Each and every person I have had interactions with has been extremely friendly and helpful. If someone didn’t know the answer they ensured someone who could help got back to me immediately. This is a rare situation. Often there might be one outstanding employee but my experience with Starline has been that every person I’ve had direct dealings with have gone the ‘extra mile’. Thank you all for exceptional customer service and friendly attitude."

            ~Katherine H.

 

"We wanted to let you know how pleased we are with the new
windows recently installed. They are beautiful.  I cannot believe how quiet
our house is now, we are unaware of all the traffic noise.  I only ask
myself why on earth we didn't do this years ago.  The finishing is beyond
perfection, the installer Shaun Vogt, obviously has high standards for his

work.  It's hard to find people like that anymore.  Thank you for
everything.  I am almost wishing for a rain storm so we can test the
weatherproofing......   :)"

            ~Rhoda O.

 

"We are very happy with the install, the service, and the windows!  Well done everyone."

            ~Ann Butcher

 

“Thanks to all involved.  The windows look great, and the install team was very good.  Thanks again.”

            ~Rod Gabel

 

“Everyone is very pleased with the quality of the windows and the installation.  Perfect color match, well done.  The President and the directors said the board room was nice and quiet; a welcome change. Good work!!!  The front door was also a welcome repair.  All of this work was long overdue.”

            ~William (Bill) Schaap

 

“The windows look awesome!  Wow, it was like having an extreme home makeover crew show up here...very professional!  Thank you very much!”

            ~Laurel

 

“Windows look AWESOME!  Thank you!”

            ~Adam

 

“I was impressed by your crew in the replacement of my windows.  Our salesman was diligent on the window order and promptly made revisions to my order to bring it within my budget.  All calls were returned promptly.  I asked a tall order of him in having the windows delivered on very short notice due to the upcoming birth of our second child.  This was accommodated.  The installation crew were very professional.  They were clean and careful, setting up tarps to collect sawdust and waste, protecting my tenants plants from damage, and cheerfully answered all my questions.  The crew seemed to genuinely enjoy their work and the finished product reflected that.  Our second daughter was born two weeks early and my wife and I are very pleased that it all came together in time!  We had one item to resolve and that was one of the windows didn't arrive with external plant on bars. This item was resolved today with a quick, efficient service call.  These guys are doing things right; I'll be recommending them to my future clients.”

            ~Alex Glegg

 

“We just wanted to say what a positive experience it was dealing with yourself and your crew for the purchase and installation of the windows.  You provided us with the necessary information to make a decision, provided a quick turn around on quotes and arranged for the installation work.

The entire team showed up when they said they would, did an excellent installation job, taking care when it mattered and cleaned up at the end.  The finished product looks great.  Thanks very much.”

            ~Peter and Carrie

 

I wanted to express my gratitude in the supply and install of our windows.  Our project manager said you were all great.  You also went out of your way to analyze and rectify the arising situation of scheduling, instead of taking the easiest path possible. For us that type of problem solving is indispensable to the finished product.  I wanted to take this moment to recognize that.  Again, thank you very much!”

            ~Aveen

 

“It was good  to deal with you again.  I have been very impressed with both the service and the product the last two times I have dealt with Starline.  I am optimistic we will do business again.”  

            ~Rick Mitchell

 

“Our windows look fantastic.  The team did an outstanding job on Sunday...Father's Day, to boot!  I asked my tenants if they notice any changes and they said it's a lot quieter in the house. That is because we live next to Hwy 10.  Really appreciate the job that was done it was a pleasure doing business with you.”

            ~Andrew

 

“Our windows look great.  Many thanks to you and your crew.  I was very impressed with the installation.  Not only the work they did, but also the way they cleaned up each day.  I would have no hesitation recommending Starline and its' installation crew to others.

            ~Mike

 

My husband and I are both very happy with the service we have received, starting with our Sales Representative, and ending with the completion of our window installation.  Everyone was very knowledgeable and great at getting us all the information we needed, and supplying us with the many quotes we requested in trying to make our decision.  Your crew were great at seeing the installation through for us.  It took 1.5 days and was done so professionally, and so neatly, that it made the whole process for us very simple and very exciting.  One of the crew even noticed there was an issue with our ensuite window and took it upon himself to put in a service request to have it fixed and that is the kind of service that just shows us they take pride in their work.  I just wanted to let someone know that our whole overall experience with your company, met and exceeded our expectations, and we will definitely (and already have) passed your name on to others we know who are looking to have their home windows replaced.”

            ~Elaine and Greg Saunders

 

“I wanted to thank you and your crew for the excellent experience. Your crew was very professional, knowledgeable and extremely accommodating.  My entire experience with Starline was great and I will be highly recommending you in the future.  Thanks again for everything.”

            ~Margaret L Morrison

 

“Nothing but kind words to you Starline and their installation crew from a happy customer....we are very impressed with how the windows look and the service we received.  The installers were very clean, they didn't damage any of my plants and left the place spotless.  Thank you...I have already referred you to a friend.  They saw the windows and thought they looked great too.”
            ~Mr. & Mrs. Haylow

 

“I would like to express my thanks to you and your company for our windows.  We are extremely happy with how it all came together.  Your math skills where incredible!  These were hard windows to calculate accurate sizes for and everyone was excellent.  The installers did excellent work and it was great to see workmen that knew both what was required and how to achieve it which today is rare.  All excellent workers who take pride in what they do, and it shows.  What more can I say except that we are HAPPY WITH YOUR COMPANY.  Thank you Starline!”

            ~Jim

 

 

“The windows and patio doors got installed and we are very happy with how they turned out.  Thank you very much!  Your windows and doors are as awesome as you said and your crews did a great job start to finish.  Thanks again!”

            ~Jun Matsui

 

“Many thanks to you and your team for doing a stellar job on our windows.  The order was handled courteously and efficiently.  Starline Windows did exactly what they said they would do. Installation was fast and meticulous. Clean up was thorough. And we are delighted with the result.”

            ~Claude and Rebecca

 

I felt compelled to write this after receiving some of the most incredible customer service I have ever come acrossI used Starline Windows throughout my house as I have slowly renovated over the last few years.  As the work has been done by contractors, I haven’t had the chance to speak with your staff before.  Through a series of events, I found myself short one window on a major renovation for a TV show with an impossibly short timeline, due to the filming schedule.  I explained the situation in increasing detail to Laura and Debbie.  I went from absolutely no hope of being able to meet the schedule to getting what I needed onsite in time for the install.  Aside from getting the order completed, it was really a great, memorable, and fun experience talking to the staff there.  Everyone had such a great, positive, can-do attitude.  I can't help but smile as I write this, re-tell the story, and as I also recommend you guys to the people I know.  Thanks so much and please pass this sincerest thanks and appreciation to your incredible team from a very satisfied customer.”

            ~Dave Pire

 

“We appreciate your initial recommendation as to which product would work for us.  Although I have worked with Starline on many occasions previous to this, it was always with a certain type of window for new construction, so I had no prior experience with the window that would be provided for a renovation application such as ours. I am working out of the province currently, and only come home every few weeks, so the first time I laid eyes on them was after they were installed.  But I had also heard from my wife who saw the installed product first, saying that she was really happy with the windows, so I had an idea that my expectations about these new windows were exceeded.  And I was certainly impressed when I arrived home and saw the work.  A quality product and a quality installation. The installation contractor came to the house to measure the openings, provided helpful information prior to the work being done, kept in communication with my wife and myself prior to delivery, and expended every effort to ensure the product was delivered and installed as quick as it could be.  A quality contractor, dedicated to personally managing a quality installation.  That sort of personal attention was certainly appreciated by my wife and myself, and deserves recognition.  So a heartfelt thanks for a job exceptionally well done, from a very appreciative couple.”

            ~John Timmers

 

“I just wanted to let you know how pleased we are with the new windows. The Installation went great, the crew Starline sent were very professional and took great care during the window installation, down to the smallest detail.  I never knew windows could change the look of the house, but it has it has brought the outside of the house into the modern age, as well as looking great form the inside.  Again both Starline and their install crew, did a great job, we would certainly recommend Starline Windows to anyone else who is interested in replacement windows.  Thanks again for a job well done.”

            ~Larry Pierce

 

 

 

“The Starline team worked very hard and did a stellar job.  Installers went above and beyond with shimming the doors, sealing the voids, and removing and replacing the siding and cleaning up.  I was very impressed and pleased and cannot say enough good things about them.  Awesome work!  Please thank the work crew and Starline for a very good experience that can sometimes be stressful.  I will certainly recommend Starline to anyone that needs windows.”

            ~Don Reitsma

 

“We wanted to send along a note of thanks to you and the Starline team for our new windows and patio doors.  We are absolutely delighted with them!  The installation team did a fantastic job.  The crew did excellent work and are exceptionally nice to deal with.  They explained every step along the way and did the little extra things to make sure we are truly happy with the job.  They left everything looking clean and tidy when they finished.  We look forward to seeing all of you again when we proceed with the replacement of our remaining windows.  We will certainly be recommending Starline Windows and your team to others.  It has been a pleasure.”

            ~Joyce Kristensen

 

“I would like to take a moment to thank the staff at Starline Windows for an exceptional product and great customer service.  We had our old windows replaced with new Starline windows. Their price is fair and the product is beyond my expectations.  I was also extremely pleased with the installation. They removed our old windows and installed the new, cut back our siding to allow for wider casings, installed new J- moulding, filled, caulked and even painted the new trims all in under 8 hours.  Our home was left clean and tidy and all our interior window sills, casings and liners were completely intact.  Thank you again so much – I will be spreading the word both personally and professionally.”

            ~Lyla Van Dam

 

“The windows are awesome!  Our carpenter keeps commenting on the incredible quality, so thank you sirs, its been a pleasure working with you!”
            ~Fran & Chuck

 

“I wanted to tell you how pleased we are with our beautiful new Starline windows.  I can't believe the difference they make in the appearance of our house.  The crew finished the installation today, and they were amazing.  They were quick, precise, professional, and did a thorough job of cleaning everything up behind themselves.  Thank you so much for the amazing work you performed for us. We sincerely can't thank you enough.”
            ~Cheryl & Terry Sawchenko

 

“If you have ever been doubtful about upgrading your windows, then you would be right where we were a year ago!  However life throws you curves once in a while and circumstance lead to forced decisions.  We did not want to spend the money on windows but the time had come. So we contacted Starline Windows.  We would like to say how wonderful the experience of replacing our windows has been and we do not regret one dollar spent!  From the time of getting the estimate to having the windows installed we were so impressed with the service from the people involved.  Sales discussed what we wanted and needed and measured the windows.  A very pleasant, friendly and professional staff! Then we met the installation crew.  Wow what a team!!! What a friendly, professional, efficient and tidy group.  They even included our loveable Bernese Mountain dog in their lunch time break (he misses his buddies!!!!).  Do we love our windows and are they worth the money????? Oh, you'd better believe it.....WOW!  The difference is amazing in sleekness, sound, warmth and visibility.  It is like having a whole new house. Love, love, love everything about them!”

            ~Sarah & Dave Klimko