- Stefanie D
For the past 30 years, I have been active in property management, holdings and redevelopment. Working with your company has been an absolutely pleasurable experience all around. 1. Your sales team was fabulous. My salesman came to my home numerous times. Together we designed the optimal window size and product type for my new home. His extensive product and technical knowledge helped me pick the best possible windows and sliding doors. 2. Even more surprising was your after-sale service. Recently, I broke a handle of the sliding doors. When I phoned your parts department for a replacement part, not only was the service department, friendly, efficient, they instantly knew which part I was looking for. I am super impressed with Starline Windows. In these changing times where product and service quality appear to be diminishing, Starline windows really delivers.
- Jas K
Today Salim and Samir came to deliver the windows and let me tell you the service they provided me was unbelievable. They went above and beyond for our family. They both are excellent employees and should be recognized in some manner from Starline Windows. Very satisfied customer of Starline Windows. Thank you so much!!
- Sean F
"Your team has been great! We bought some black framed windows which look amazing. Almost everyone that comes by comments on the windows."
"I just wanted to say I am very happy with the windows. This is my 2nd experience with Starline Windows. Quality product - style, look and functionality are important to me. Larry and his team exceeded my expectations. He is informative, answered all my questions, worked around my schedule, and successfully started and completed the project within the stated time frame. They’re amazing! There is already a noticeable difference and noise level is great! Justin - Steve, Taylor and the rest of your crew are the best! I like your system, it’s organized and well thought out. The teamwork and respect for one another is beyond words. Very impressive!"
- Arvir Kainth
"Highly recommend Darbara. Helped me with picking the perfect windows for my home. He was very patient as it was my first home. He also was very accommodating of my requests. I have recommend him to all of my friends and family."
- Jamey & Kelly P.
"We want to express a HUGE Thank You to you and team at STARLINE WINDOWS. The process of getting our old 1970's single pane aluminum windows finally replaced thru Starline was spectacular. From the first meeting with you on understanding our vision and making us feel you cared on our small project. Justin, when he came by the house to get final measurements prior to manufacturing, was excellent and also helped with extra details we did not think about and the suggestion was great. Liam and the installation crew were excellent, friendly and skilled from start to finish. The communication through the whole process was Top Quality. All the attention to the details by Starline and your representatives did not go unnoticed, we are truly grateful. Thank you again to you and everybody behind the scenes at STARLINE WINDOWS to make this the best experience."
- E CvS
"We installed Starline Windows when we built our new house in 2006. The guides for the locking mechanism on a couple of the windows had broken over time. When I contacted Starline 15 years after the initial installation, Greig not only immediately knew what I needed based solely on my verbal description, but also advised that they had (newer/upgraded) parts for those guides and that they could supply them to me at no cost (I only needed to come and pick them up). VERY IMPRESSED. I picked them up today and had no difficulty installing them and everything is now as good as new. The windows have served us well from day one and continue to do so - would definitely purchase from Starline in the future."
- Erik N.
" Thanks for being professional in your dealings with us. From the time of the sale to the installation of the windows your company did a good job . Sometime back I recommended Starline to someone looking for lots of windows. If you want the job done right go with Starline. I won't hesitate to recommend you guys in the future."
- Stan Kuropatwa
"Just want to say how I am impressed with Starline Windows. Right from initial referral to yourself through to the recent service call it has been a pleasurable experience. Kudos to yourself, service, Tony and the whole Starline team for displaying how a company should be managed. This reflects what a top notch company Starline is."
- Shawna M.
"Hello, my name is Shawna M. and I am a Starline customer. I wanted to take a moment to recognize two Starline employees that have gone above and beyond assisting my husband and I in choosing the perfect windows for our home. Conrad works out of the Langley office and is our sales representative. He has been amazing! Fielding multiple questions, preparing multiple quotes, meeting us in the showroom and dropping off window samples to our home all to ensure we are happy with our window choice. Conrad has gone as far as to draw out for me on grid paper the exact daylight opening we can expect for any given window style. Always friendly, helpful and patient! It has been a absolute pleasure working with Conrad. I have also had the pleasure of speaking with Dan Ohs from Lantzville. Right from the get go Dan was more than willing to offer advice and suggestions! While searching and searching online trying to find pictures of Starline windows featured in local homes, I stumbled upon Dan’s Facebook page. In Dan’s posts I found exactly what I was looking for - homes of different styles using Starline windows as part of the home design. In Dan’s pictures of custom built homes it is very apparent just how much thought has gone into choosing the correct window style to compliment the design of the home. I can not tell you how helpful it has been to see a visual of the different Starline window styles and the impact these windows can have on a home. Although the showroom visit was helpful, nothing beats being able to see a complete set of windows installed and the impact that correctly chosen windows can have on both the outside and the inside of a home. Hats off to Dan for sharing with customers which Starline window was used (series and details) in the home so that customers can envision their window choice in real time, in a real home. Thank you Conrad and Dan!"
- Mike Smith
"They are always awesome and super helpful. Today especially as I had not made a space for the windows available in time. Two of them got busy and helped me clear space while the other guy and I unloaded. We were able to get the job done way faster because they were willing to help out. That is really rare in the industry and really appreciated."
- Lorne Holmes
"Shelley and I would like to sincerely thank you very much for all your assistance and guidance through our window project. We really appreciated your suggestions and professional attention to details throughout the process. Communication in business is a key to success and you do it very well! Thank you"
- Elaine Kennedy
"I called Starline Windows in June to set up an appointment for an estimate for windows for Heritage Place. Tim Thomas came to our building to estimate the cost and explain the benefits of Starline windows and how the installation went, where they were made and all other pertinent information. He was well, informed, well spoken and engaged. We received our other quotes and unanimously agreed that Starline was the company for us. We held our special meetings on July 23rd, which in this time of Covid had to be three separate meetings to accommodate the residents. Tim devoted most of the day here and he explained to each group the procedures, the product and Starline. He was so knowledgeable, so well spoken and did an amazing presentation each and every time. He showed the product, how it worked and the warranty details. The residents voted almost 100% in favor! So on to the installation...the crew that Tim sent out was unlike any work crew any of us had experienced. They were so polite and so nice, a lot of the ladies were "gushing" about how nice they were. One lady said "the windows are so nice, but the men were the best part" 😉 They communicated well, were efficient and personable. I actually miss seeing them around the building! I just wanted to to recognize first of all Tim Thomas for his hard work and communication, and secondly Paul (the hairy guy with the hat) for giving us all beautiful windows and a positive response for the employees and their work ethic. It was so appreciated and felt they should be applauded for a job well done!"
- Cora Ware
"Firstly I just wanted to let you know what a fantastic job the two installers did last Thursday. They were super friendly and did such a professional job. We were really impressed and would be more than happy to recommend Starline because of them. Thanks again"
- Nigel and Carolina Joseph
"I recently had Starline windows installed in my home. I wanted to let you know what a great job the crew did. Justin coordinated the installation and his guys did an excellent job. Lloyd was here for about 3 days as well. This crew was great. Very personable, polite, hard working and professional crew. The quality of the work speaks for itself and we foresee years of use in the products. Whatever building issues we had were taken care of right away. Also, I wanted to mention the custom inside work that Justin and Sukhi did on our round window. It looks fabulous!! Overall an excellent job and a competitive price. We're very happy we chose Starline. Thank you!"
- Al & Angie Price
"Today we had two windows replaced by Starline Windows. One was on warranty and another was because the lawnmower threw a rock through it. They were replaced very quickly and efficiently. They were polite, on time, friendly, courteous and left no mess for us to clean up. Dealing with Tony De Bonis and Starline Windows is always a great pleasure. We highly recommend them for windows and/ or window replacements."
- Debbie Phelan
"From the start of meeting Joel, getting a quote and accepting it, Kelsey scheduling the dates for the window installation through to the installation with Justin and his crew was a seamless. All were professional and friendly and were quick to answer any questions I had. The installation consisted of a 3 man crew. They were funny, professional and great to be around. Justin was here upon their arrival to make sure they knew their responsibilities for the day and everything was ready. Justin was also here at the end of the job to make sure everything was done correctly. Justin took the time out to explain the process to me and what to expect. During my final inspection they followed me around taking their work seriously. Joel, Kelsey, Justin and his crew were beyond great and made the installation for me easy. I have had many contractors in my house and it seemed so invasive, not with these guys. Thank you and I will make sure that I recommend Starline Windows to everyone making sure that they ask for Justin and his crew."
- Karen Jawl
"I wanted to say thank you for the phenomenal work you did at Pinnacle this week. Everything went flawlessly and you even finished ahead of schedule. I really appreciate the effort you put into making that happen."
- Don V.
"I am pleased to take this opportunity to thank you for a job WELL DONE . I can not say what a pleasure it has been working with STARLINE WINDOWS. In particular working with PAUL & his crew. They were a pleasure to work with Particularly the manor in witch they did the job & their clean up & knowledge. I feel they went out of their way to make sure we were happy with the results. Again THANKS & I will never have any reservation in recommending Starline Windows. Best regards"
- Rachel B.
"Just wanted to say thanks for a great job with the windows. We’re really pleased with how they look and Justin and his team did a great job. We’ll definitely be back when we do the kitchen extension!"