- Elaine Kennedy
"I called Starline Windows in June to set up an appointment for an estimate for windows for Heritage Place. Tim Thomas came to our building to estimate the cost and explain the benefits of Starline windows and how the installation went, where they were made and all other pertinent information. He was well, informed, well spoken and engaged.
We received our other quotes and unanimously agreed that Starline was the company for us. We held our special meetings on July 23rd, which in this time of Covid had to be three separate meetings to accommodate the residents. Tim devoted most of the day here and he explained to each group the procedures, the product and Starline. He was so knowledgeable, so well spoken and did an amazing presentation each and every time. He showed the product, how it worked and the warranty details. The residents voted almost 100% in favor!
So on to the installation...the crew that Tim sent out was unlike any work crew any of us had experienced. They were so polite and so nice, a lot of the ladies were "gushing" about how nice they were. One lady said "the windows are so nice, but the men were the best part" 😉 They communicated well, were efficient and personable. I actually miss seeing them around the building!
I just wanted to to recognize first of all Tim Thomas for his hard work and communication, and secondly Paul (the hairy guy with the hat) for giving us all beautiful windows and a positive response for the employees and their work ethic. It was so appreciated and felt they should be applauded for a job well done!"